Privacy

Your Privacy

Abacus – Australian Mutuals (facilitator of the Credit Union and Building Society Group campaign) is committed to safeguarding your privacy and complying with the National Privacy Policy Principles as set out in the Privacy Act (1988) and its subsequent amendments. This privacy policy explains our practices in relation to the use and storage of your personal information.

Collection & Use of Personal Information

We may record the names and contact details of those people that request further information from us via the Sign Up section on the comesbacktoyou.com.au website. We will only collect information that is required by us to deliver information to users of the comesbacktoyou website. We will endeavour to keep and maintain the data held by our organisation as accurate and up to date as possible. You can assist us in our efforts to strive for accuracy by letting us know as soon as possible if your contact details should be changed. You can ask to be removed from our database or mailing list at any time by clicking ‘unsubscribe’ on any email you receive from us or by contacting the Privacy Officer by e-mailing info@abacus.org.au. We will not provide your personal details to any other person or organisation unless you ask us to do so.

We will not retain the information provided by users of the "How much can I save" calculator, including any personal details that enable a user to be identified.

All other information collected will be used in a fair and lawful manner.

Storage and Security of Personal Information

Abacus – Australian Mutuals maintains strict standards and security procedures to prevent unauthorised access to your personal information and to ensure the correct use of this information. The information the users of the comesbacktoyou website share through the Sign Up section will be stored in a central database that is password protected with access available only to authorised persons.

Once we have collected your personal information, you are entitled to request the details of the information we are holding about you. In order to request such information you need to contact us by letter, email or telephone and outline the nature of your enquiry. A response will be made to you in writing either by mail or email (as per the details held on the comesbacktoyou database) as soon as possible. For privacy and security reasons, it will not be possible to provide you with your personal details over the telephone.

What we collect

When you browse the comesbacktoyou website, our Internet service provider and Google Analytics program logs the following information for statistical purposes:

  • your server (IP) address;
  • top level domain name (eg .com, .gov, .au, etc.);
  • the date and time of your web-site visit;
  • country your server (IP) is located in;
  • the pages you looked at;
  • the type of browser you used;
  • the previous site you visited; and
  • the site you visited next.

We will not use information obtained from your browsing activities to send you any unsolicited information.  This information is collected in order to determine the relevancy of material posted on the comesbacktoyou website and to enhance this service to visitors.

We will only record your e-mail address if you send us a message via the “Sign Up” section of the comesbacktoyou website. We will not add it to a mailing list if you ask us not to. Simply send us an e-mail or letter and ask for your details to be removed from the mail list.

Linked Sites

The comesbacktoyou website may contain links to other sites. Abacus – Australian Mutuals is not responsible for the privacy practices or the content of such websites. We encourage the reading of the privacy statements in these linked sites, as their privacy policies may differ from ours.

Contacting Us

If you have any comments or suggestions regarding this statement OR if you have any concerns about what information we have about you or how we store it please contact:

Privacy Officer
Abacus – Australian Mutuals
GPO Box 4720
SYDNEY NSW 2001
AUSTRALIA

info@abacus.org.au

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